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 U.S. Forest Service WebDET and WinDET Help Desk
 
                  1-800-908-7550    7am to 5pm, Monday through Friday, Mountain Time    

Getting Started with SMART

State Users

Step 1 - Verify who your WebDET state administrator is and that he/she has a WebDET account.

Step 2 - Obtain a Level 2 eAuthentication account - provides access to WebDET

Step 3 – New users fulfilling the State Administrator role need to complete the following forms and submit to their Forest Stewardship Regional Coordiantor for processing:

--Complete WebDET PIN Request Form
--Complete WebDET / WinDET Rules of Behavior (ROB Form)

Step 4 – For new users fulfilling any role OTHER than state administrator, complete the following forms and submit to your state administrator for approval:

--Complete WebDET / WinDET Rules of Behavior (ROB Form)

WebDET
--Complete WebDET PIN Request Form

WinDET
--Complete WinDET Software Request Form


Federal Users

Step 1 – If you don’t already have one, obtain a Level 2 eAuthentication account – provides access to WebDET

Step 2 – Complete the following forms for the role of national browser and submit to the National Forest Stewardship Program Manager for approval. Upon approval, the forms will be sent to the National Administrator for processing:

--Complete WebDET / WinDET Rules of Behavior (ROB Form)

WebDET
--Complete WebDET PIN Request Form


WinDET
--Complete WinDET Software Request Form

Notes

--Upon receiving all required forms with appropriate approvals, the national administrator will mail the WinDET software and/or create a user profile in WebDET and notify the user by email that the profile has been created and provide users one time use PIN.
--State Adminstrators will be responsible for ensuring notification of departing employees is made to the national administrator so the accounts can be removed from WebDET and states need to coordinate reassignment of active plans first.
--State Administrators will be responsible for returning WinDET software or providing the required forms for new users for whom the WinDET software will be transferred to.

Request for Software Demos

--Contact the Forest Stewardship Program Coordinator for your state.

Check the Articles section for Quick Start Guides on each of the user roles

 
 
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